Frequently Asked Questions

Find answers to common questions about CrystalCareer

CrystalCareer (وظائف عُمان) is Oman's premier bilingual (English & Arabic) job portal. We connect qualified professionals with verified Omani employers across all 11 governorates. Our platform supports the Sultanate's Omanization (Vision 2040) policies with dedicated filters for jobs reserved for Omani nationals.

For job seekers, CrystalCareer is completely free — registration, profile building, CV upload, and applying for jobs all cost nothing. For employers, basic listing is free with premium subscription plans available for advanced CV search and unlimited postings.

CrystalCareer fully supports both English (LTR) and Arabic (RTL). All job listings include bilingual titles and descriptions. You can toggle between languages at any time using the EN/AR button in the navigation bar. Arabic users will automatically get right-to-left layout with Tajawal font.

The "Omani Only" filter shows job vacancies that employers have designated exclusively for Omani nationals, in compliance with the Sultanate's Omanization (Nitaqat) policies. These jobs display a green "Omani Only" badge. Non-Omani users will see a note that the position is restricted to nationals only.

Phase II is our upcoming AI-powered feature where intelligent agents will help job seekers craft professional, ATS-optimized CVs tailored to Oman's job market. It will include skill gap analysis, career roadmap suggestions, and bilingual (EN/AR) CV generation. Sign up on the home page to be notified at launch.

Click "Register" on the navigation bar, select "Job Seeker", and complete the 3-step registration form. You'll need to provide personal information, location & education details, and professional information including your skills and preferred job category. The process takes about 5 minutes.

After logging in, go to "My CV" in your dashboard sidebar. You can upload PDF, DOC, or DOCX files up to 5MB. Your CV will be securely stored and can be made visible/hidden to employers using the CV Visibility toggle. You can replace it at any time.

No. Jobs marked as "Omani Only" are reserved exclusively for Omani nationals as per employer policy and Omanization guidelines. If you try to apply for an Omani-only job with a Non-Omani profile, the system will notify you that you are not eligible for that position.

All your applications are tracked in "My Applications" in your dashboard. Each application shows the current status: Under Review, Shortlisted, Interview Scheduled, or Rejected. You'll also receive notifications when your application status changes.

Complete all sections of your profile (photo, CV, skills, experience, education), keep your availability status updated, and add detailed skills. Profiles with 90%+ completion get 3x more views from employers searching the CV database. Make sure your CV Visibility toggle is set to "ON".

Click "Register" and select "Company/Employer". Complete the 3-step registration with your company name (EN & AR), CR number, industry, contact details, and company description. After registration, our team will verify your CR number within 24 hours before full access is granted.

When creating a job posting, look for the "Omani Nationals Only" field in Section 3 (Restrictions & Eligibility). Toggle it to "Yes". The job will display a green "Omani Only" badge and only Omani national applicants will be able to apply. This feature supports your Omanization compliance reporting.

Verified employers can search our CV database to proactively find candidates. You can filter by skills, experience, education, location, nationality (Omani/Non-Omani), job category, and availability. Result cards show candidate summaries with View CV, Shortlist, and Contact options.

Standard verification takes 1–2 business days. Our team reviews your Commercial Registration (CR) number against MOCIIP records. Uploading your CR certificate document during registration speeds up the process. You'll receive an email confirmation once verified.

Yes. In "Manage Jobs" you can view, edit, pause, or close all your posted vacancies. You can filter by status (Published, Draft, Closed, Expired), view application counts per job, and bulk manage postings. Each posting can have its own deadline and applicant tracking pipeline.

CrystalCareer works on all modern browsers: Chrome, Firefox, Safari, Edge, and Opera. We recommend keeping your browser updated to the latest version for the best experience. The platform is also fully optimized for mobile devices (iOS and Android).

We accept PDF, DOC, and DOCX formats. Maximum file size is 5MB. We recommend PDF format for best compatibility and consistent formatting across all devices. Please ensure your CV does not contain macros or sensitive personal data beyond what's needed for job applications.

Click "Forgot Password?" on the login page, enter your registered email address, and we'll send you a secure reset link valid for 24 hours. If you don't receive the email, check your spam folder. Use the WhatsApp contact on our Contact page if the issue persists.

Yes. CrystalCareer uses industry-standard encryption (SSL/TLS) for all data transmission. Your personal data is stored securely and never sold to third parties. Employers can only see your CV if your Visibility setting is "ON". We comply with Oman's Personal Data Protection Law. Read our Privacy Policy for full details.

You can request account deletion from Settings → Account → Delete Account. Your data will be permanently removed within 30 days. Active job applications will be withdrawn automatically. This action is irreversible. Alternatively, reach us via WhatsApp on our Contact page.

Still Have Questions?

Our support team is available Sunday–Thursday, 8 AM–5 PM (GST)

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