Connected Business Platform

Run Daily Operations.
Grow with Confidence.

Crystal Connect helps service and retail businesses manage bookings, billing, customers, staff, payments, and reporting through one connected platform.

📅

Bookings & Appointments

  • Online booking links and embedded widgets
  • Walk-in and counter booking support
  • Staff calendar and availability view
  • Multi-service appointments
  • Customer reminders via SMS and WhatsApp
  • Reschedule and cancellation handling
  • Queue management for peak hours
🧾

Billing & POS

  • Fast billing for services and products
  • Split payments and mixed payment support
  • Discounts and promotional pricing
  • Invoice print, PDF, and WhatsApp sharing
  • Refund and adjustment support
  • Daily closing summary
  • Counter-friendly checkout workflow
👥

Customers & CRM

  • Customer profiles with visit history
  • Service notes and preference tracking
  • Spending history and visit frequency
  • Birthday and anniversary reminders
  • VIP and blacklist marking
  • Follow-up opportunities
  • Better repeat business tracking
🎁

Packages & Memberships

  • Prepaid packages and bundles
  • Monthly, quarterly, and annual memberships
  • Package balance tracking
  • Expiry alerts and renewal support
  • Loyalty points and redemption
  • Gift vouchers and gift cards
  • Family and group plans
Crystal Connect Mobile App
📊

Reports & Dashboards

  • Sales and revenue overview
  • Service and product performance
  • Staff productivity tracking
  • Customer trend reports
  • Branch comparison
  • Export-ready reports
  • Scheduled report delivery
🎯

Promotions & Retention

  • Offer creation and scheduling
  • Happy hour and off-peak pricing
  • Bundle promotions
  • Targeted customer offers
  • Referral campaigns
  • Birthday promotions
  • Offer performance tracking
🏢

Multi-Branch Control

  • Branch-wise setup and management
  • Centralized management view
  • Branch-specific pricing
  • Role-based branch access
  • Shared or isolated inventory
  • Head office reporting
  • Control for growing businesses
🔔

Notifications & Communication

  • Booking confirmations via SMS and WhatsApp
  • Reminder messages to customers
  • Billing notifications
  • Package expiry alerts
  • Internal operational alerts
  • WhatsApp-ready messaging
  • Template-based messaging
🔐

Access & Security

  • Admin, manager, cashier, and staff roles
  • Permission-based access control
  • Audit trail
  • Controlled billing access
  • Session and password protection
  • Branch-level restrictions
  • Safer daily operations
📦

Inventory & Products

  • Product and consumable tracking
  • Low stock alerts and reorder triggers
  • Purchase and supplier records
  • Branch-wise stock control
  • Barcode and SKU support
  • Stock movement history
  • Margin visibility

See How Crystal Connect Fits Your Business

Manage bookings, billing, customers, and operations from one connected platform.

Contact Us